Returns and Refunds Policy

At Luxury On Shoes UAE, we stand behind every purchase with a customer-first returns and refunds policy designed for your peace of mind. We accept returns within 2 days of purchase for unworn items in original condition with all packaging intact. Our streamlined process is simple: contact our dedicated customer service team to initiate your return, and we'll provide you with a prepaid shipping label at no cost. Once we receive and inspect your item, refunds are processed within 5-7 business days. We're committed to ensuring your satisfaction with every pair of luxury shoes you choose from our collection.